{"id":595,"date":"2021-12-07T15:13:58","date_gmt":"2021-12-07T14:13:58","guid":{"rendered":"https:\/\/hogtlagt.se\/rattvik\/?page_id=595"},"modified":"2024-02-15T11:14:20","modified_gmt":"2024-02-15T10:14:20","slug":"faq","status":"publish","type":"page","link":"https:\/\/hogtlagt.se\/rattvik\/en\/before-your-visit\/faq\/","title":{"rendered":"FAQ"},"content":{"rendered":"\n<div class=\"wp-block-cover alignfull is-light\" style=\"min-height:600px;aspect-ratio:unset;\"><span aria-hidden=\"true\" class=\"wp-block-cover__background has-background-dim-20 has-background-dim\"><\/span><img loading=\"lazy\" decoding=\"async\" width=\"2048\" height=\"1365\" class=\"wp-block-cover__image-background wp-image-1659\" alt=\"\" src=\"https:\/\/hogtlagt.se\/rattvik\/wp-content\/uploads\/sites\/2\/2023\/10\/Fra\u030agor-och-svar-1.jpg\" style=\"object-position:52% 34%\" data-object-fit=\"cover\" data-object-position=\"52% 34%\" srcset=\"https:\/\/hogtlagt.se\/rattvik\/wp-content\/uploads\/sites\/2\/2023\/10\/Fra\u030agor-och-svar-1.jpg 2048w, https:\/\/hogtlagt.se\/rattvik\/wp-content\/uploads\/sites\/2\/2023\/10\/Fra\u030agor-och-svar-1-300x200.jpg 300w, https:\/\/hogtlagt.se\/rattvik\/wp-content\/uploads\/sites\/2\/2023\/10\/Fra\u030agor-och-svar-1-1024x683.jpg 1024w, https:\/\/hogtlagt.se\/rattvik\/wp-content\/uploads\/sites\/2\/2023\/10\/Fra\u030agor-och-svar-1-768x512.jpg 768w, https:\/\/hogtlagt.se\/rattvik\/wp-content\/uploads\/sites\/2\/2023\/10\/Fra\u030agor-och-svar-1-1536x1024.jpg 1536w\" sizes=\"auto, (max-width: 2048px) 100vw, 2048px\" \/><div class=\"wp-block-cover__inner-container has-global-padding is-layout-constrained wp-block-cover-is-layout-constrained\">\n<h2 class=\"wp-block-heading has-text-align-center has-light-color has-text-color\" style=\"font-size:55px\">Common questions<\/h2>\n<\/div><\/div>\n\n\n\n<div style=\"height:100px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-28f84493 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<p><strong>Here you will find the answers to many of the most common questions about the park and your visit. Our instructors at the park are also happy to answer any further questions you might have! See you at the park!  <\/strong><\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<figure class=\"wp-block-image aligncenter size-large is-resized\"><img loading=\"lazy\" decoding=\"async\" width=\"111\" height=\"132\" src=\"https:\/\/hogtlagt.se\/rattvik\/wp-content\/uploads\/sites\/2\/2023\/04\/Artwork-3.svg\" alt=\"\" class=\"wp-image-1169\" style=\"width:185px;height:auto\"\/><\/figure>\n<\/div>\n<\/div>\n\n\n\n<div style=\"height:53px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h2 class=\"wp-block-heading\">Common questions:<\/h2>\n\n\n\n<div id=\"faq-block_9de35597c72d04f8f67dbaddff12a701\" class=\"faq-block faq\">\n            \n                            <button clasS=\"faq__q\"><i class=\"fa-regular fa-chevron-right\"><\/i>We want to visit the park, how does it work?<\/button>\n                <div class=\"panel\">\n\n                                            <div class=\"faq__a\">\n                            <span>\n                                <p><span class=\"TextRun SCXW18192452 BCX0\" lang=\"EN-GB\" xml:lang=\"EN-GB\" data-contrast=\"none\"><span class=\"NormalTextRun SCXW18192452 BCX0\">We are so glad you want to visit us! You buy tickets that allow you three hours of climbing in the park. We have seven different<\/span><span class=\"NormalTextRun SCXW18192452 BCX0\">\u00a0obstacle<\/span><span class=\"NormalTextRun SCXW18192452 BCX0\">\u00a0courses and you are allowed to climb as much as you want during your three hours as long as you follow the hight- and age requirements for each course.\u00a0 The tickets are based on how old the climber is, and we have three different ticket categories:<\/span><\/span><span class=\"LineBreakBlob BlobObject DragDrop SCXW18192452 BCX0\"><span class=\"SCXW18192452 BCX0\">\u00a0<\/span><\/span><\/p>\n<p><span data-contrast=\"none\">2 \u2013 4 Years old (125 kr) \u2013 Minimum 80 cm tall<\/span><br \/>\n<span data-contrast=\"none\">5 \u2013 9 Years old (280 kr)<\/span><br \/>\n<span data-contrast=\"none\">From 10 Years old (340 kr)<\/span><span data-ccp-props=\"{\">\u00a0<\/span><\/p>\n<p><span class=\"TextRun SCXW203472675 BCX0\" lang=\"EN-GB\" xml:lang=\"EN-GB\" data-contrast=\"none\"><span class=\"NormalTextRun SCXW203472675 BCX0\">When you arrive, we start by putting on your harness and helmet. After that we give you a safety briefing and then you go through our training course under the supervision of an instructor. After that you are free to climb in the park for the rest of your three hours. <\/span><\/span><span class=\"EOP SCXW203472675 BCX0\" data-ccp-props=\"{\">\u00a0<\/span><\/p>\n                            <\/span>\n                        <\/div>\n                    \n                <\/div>\n            \n        \n                            <button clasS=\"faq__q\"><i class=\"fa-regular fa-chevron-right\"><\/i>What are the rules around children climbing in the park?<\/button>\n                <div class=\"panel\">\n\n                                            <div class=\"faq__a\">\n                            <span>\n                                <p><span data-contrast=\"none\">We have minimum hight and age requirements for the courses in the park. The requirements are:<\/span><span data-ccp-props=\"{\">\u00a0<\/span><\/p>\n<p><span data-contrast=\"none\"><strong>Orange course<\/strong>: Minimum 80 cm, children can be accompanied by an adult from the ground (the adult do not need a ticket for themselves)\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0<\/span><span data-ccp-props=\"{\"><br \/>\n<\/span><span data-contrast=\"none\"><strong>Green course<\/strong>: Children need to be minimum 110 cm to climb. Children under 6 years old must be accompanies by a climbing adult.<br \/>\n<\/span><span data-contrast=\"none\"><strong>Blue course:<\/strong> Children need to be minimum 140 cm to climb. Children under 10 years old must be accompanies by a climbing adult.<br \/>\n<\/span><span data-contrast=\"none\"><strong>Red course:<\/strong> Children need to be minimum 150 cm to climb. Children under 10 years old must be accompanies by a climbing adult.<\/span><\/p>\n<p><span class=\"TextRun SCXW99396011 BCX0\" lang=\"EN-GB\" xml:lang=\"EN-GB\" data-contrast=\"none\"><span class=\"NormalTextRun SCXW99396011 BCX0\">We recommend 1 adult per maximum 4 children.<\/span><\/span><span class=\"EOP SCXW99396011 BCX0\" data-ccp-props=\"{\">\u00a0<\/span><\/p>\n                            <\/span>\n                        <\/div>\n                    \n                <\/div>\n            \n        \n                            <button clasS=\"faq__q\"><i class=\"fa-regular fa-chevron-right\"><\/i>I am visiting the park but I am not climbing, do i need to buy a ticket?<\/button>\n                <div class=\"panel\">\n\n                                            <div class=\"faq__a\">\n                            <span>\n                                <p>No, if you are visiting us but you are not climbing then you don\u00b4t need to buy a ticket. You are welcome to walk around the park and take pictures and cheer on the climbers.<\/p>\n                            <\/span>\n                        <\/div>\n                    \n                <\/div>\n            \n        \n                            <button clasS=\"faq__q\"><i class=\"fa-regular fa-chevron-right\"><\/i>Are dogs allowed at the park?<\/button>\n                <div class=\"panel\">\n\n                                            <div class=\"faq__a\">\n                            <span>\n                                <p>Yes, dogs are allowed in the park. The dog needs to be on a leash.<\/p>\n                            <\/span>\n                        <\/div>\n                    \n                <\/div>\n            \n        \n                            <button clasS=\"faq__q\"><i class=\"fa-regular fa-chevron-right\"><\/i>Is there an age limit for being able to climb in the park yourself without a guardian \/ responsible adult?<\/button>\n                <div class=\"panel\">\n\n                                            <div class=\"faq__a\">\n                            <span>\n                                <p>Children under the age of 16 without an accompanying adult must have a parent\u2019s permit \/ approval to climb in the park. Everyone who is under 18 years of age and books themselves must provide contact information to the next of kin \/ guardian.<\/p>\n<p>Children under 6 years must be accompanies by a climbing adult in the green courses, children under 10 years must be accompanies by a climbing adult in the blue and red courses.<\/p>\n                            <\/span>\n                        <\/div>\n                    \n                <\/div>\n            \n        \n                            <button clasS=\"faq__q\"><i class=\"fa-regular fa-chevron-right\"><\/i>What are your opening hours?<\/button>\n                <div class=\"panel\">\n\n                                            <div class=\"faq__a\">\n                            <span>\n                                <p><span class=\"TextRun SCXW154495167 BCX0\" lang=\"EN-GB\" xml:lang=\"EN-GB\" data-contrast=\"none\"><span class=\"NormalTextRun SCXW154495167 BCX0\">Our opening hours vary during the season.\u00a0<a href=\"https:\/\/hogtlagt.se\/rattvik\/en\/opening-hours\">Here<\/a><\/span><span class=\"NormalTextRun SCXW154495167 BCX0\">\u00a0you find our current opening hours.\u00a0<\/span><\/span><span class=\"EOP SCXW154495167 BCX0\" data-ccp-props=\"{\">\u00a0<\/span><\/p>\n                            <\/span>\n                        <\/div>\n                    \n                <\/div>\n            \n        \n                            <button clasS=\"faq__q\"><i class=\"fa-regular fa-chevron-right\"><\/i>What are the terms of participation?<\/button>\n                <div class=\"panel\">\n\n                                            <div class=\"faq__a\">\n                            <span>\n                                <p>For everyone climbing in the park, the following terms of participation must be followed:<br \/>\n-Maximum weight 120 kg.<br \/>\n-Climbing is not allowed when pregnant.<br \/>\n-Climbing is not allowed of you are intoxicated by alcohol or drugs.<br \/>\n<span data-contrast=\"none\">-Before climbing in the park, everyone must participate in the mandatory safety briefing led by an instructor.<br \/>\n<\/span><span data-contrast=\"none\">-When climbing, the rules of the park must be followed (we go through the rules during the safety briefing).\u00a0<\/span><\/p>\n                            <\/span>\n                        <\/div>\n                    \n                <\/div>\n            \n        \n                            <button clasS=\"faq__q\"><i class=\"fa-regular fa-chevron-right\"><\/i>Can the park be fully booked?<\/button>\n                <div class=\"panel\">\n\n                                            <div class=\"faq__a\">\n                            <span>\n                                <p><span class=\"TextRun SCXW84595312 BCX0\" lang=\"EN-GB\" xml:lang=\"EN-GB\" data-contrast=\"none\"><span class=\"NormalTextRun SCXW84595312 BCX0\">Yes, we have a limited number of harnesses for rent. We recommend you buy your tickets in advance to guarantee a spot. During high season, the park is often fully booked.\u00a0<\/span><\/span><span class=\"EOP SCXW84595312 BCX0\" data-ccp-props=\"{\">\u00a0<\/span><\/p>\n                            <\/span>\n                        <\/div>\n                    \n                <\/div>\n            \n        \n                            <button clasS=\"faq__q\"><i class=\"fa-regular fa-chevron-right\"><\/i>Where can I park my car?<\/button>\n                <div class=\"panel\">\n\n                                            <div class=\"faq__a\">\n                            <span>\n                                <p><span class=\"NormalTextRun  BCX0 SCXW82400682\">The park<\/span><span class=\"NormalTextRun  BCX0 SCXW82400682\">\u00a0is located right next to\u00a0<\/span><span class=\"SpellingError  BCX0 SCXW82400682\">En\u00e5badets<\/span><span class=\"NormalTextRun  BCX0 SCXW82400682\">\u00a0Camping site where there is a small parking lot.\u00a0<\/span><span class=\"NormalTextRun  BCX0 SCXW82400682\">If this parking lot is full, we recommend you use the larger parking space on the left side\u00a0<\/span><span class=\"NormalTextRun  BCX0 SCXW82400682\">as you drive up to the park.<\/span><\/p>\n                            <\/span>\n                        <\/div>\n                    \n                <\/div>\n            \n        \n                            <button clasS=\"faq__q\"><i class=\"fa-regular fa-chevron-right\"><\/i>Can we bring our own food?<\/button>\n                <div class=\"panel\">\n\n                                            <div class=\"faq__a\">\n                            <span>\n                                <p><span class=\"TextRun SCXW73260932 BCX0\" lang=\"EN-GB\" xml:lang=\"EN-GB\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW73260932 BCX0\">Yes, you can bring food, drinks and snacks to the park. We have several tables that you can use as well as two fire places if you want to barbeque. If you want to use the fireplace<\/span><span class=\"NormalTextRun SCXW73260932 BCX0\">\u00a0<\/span><span class=\"NormalTextRun SCXW73260932 BCX0\">y<\/span><span class=\"NormalTextRun SCXW73260932 BCX0\">ou have to bring your own supply of equipment includin<\/span><span class=\"NormalTextRun SCXW73260932 BCX0\">g wood or\u00a0<\/span><span class=\"SpellingError SCXW73260932 BCX0\">brickets<\/span><span class=\"NormalTextRun SCXW73260932 BCX0\">.\u00a0<\/span><\/span><span class=\"EOP SCXW73260932 BCX0\" data-ccp-props=\"{\">\u00a0<\/span><\/p>\n                            <\/span>\n                        <\/div>\n                    \n                <\/div>\n            \n        \n                            <button clasS=\"faq__q\"><i class=\"fa-regular fa-chevron-right\"><\/i>What happens if the weather is bad?<\/button>\n                <div class=\"panel\">\n\n                                            <div class=\"faq__a\">\n                            <span>\n                                <p><span data-contrast=\"none\">The park is open regardless of the weather. There is no problem climbing in the rain, the most important thing is that you have the right clothes on so you do not freeze or get wet. The park might be temporarily closed down if there is risk of thunder or extreme wind. If this happens, the instructors in the park will help everybody get down on the ground safely, and if\/when the thunder or wind has passed, they will let you continue your climbing. Temporary closing of the park does not entitle any ticket refunds.\u00a0<\/span><span data-ccp-props=\"{\">\u00a0<\/span><\/p>\n<p><span data-contrast=\"none\">We recommend to dress based on the weather forecast. Wear protective clothes when there is a risk of rain, it is easier to take clothes off and it is much more fun if you don\u00b4t freeze. We also recommend good shoes that sit well on your feet such as running- or exercise shoes or general outdoor shoes.<\/span><\/p>\n                            <\/span>\n                        <\/div>\n                    \n                <\/div>\n            \n        \n                            <button clasS=\"faq__q\"><i class=\"fa-regular fa-chevron-right\"><\/i>How can I contact you if I have a question or request?<\/button>\n                <div class=\"panel\">\n\n                                            <div class=\"faq__a\">\n                            <span>\n                                <p><span class=\"TextRun SCXW125612459 BCX0\" lang=\"EN-GB\" xml:lang=\"EN-GB\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW125612459 BCX0\">The best way to get in contact with us is via email:\u00a0<\/span><\/span><a class=\"Hyperlink SCXW125612459 BCX0\" href=\"mailto:rattvik@hogtlagt.se\" target=\"_blank\" rel=\"noreferrer noopener\"><span class=\"TextRun Underlined SCXW125612459 BCX0\" lang=\"EN-GB\" xml:lang=\"EN-GB\" data-contrast=\"none\"><span class=\"NormalTextRun SCXW125612459 BCX0\" data-ccp-charstyle=\"Hyperlink\">rattvik@hogtlagt.se<\/span><\/span><\/a><span class=\"TextRun SCXW125612459 BCX0\" lang=\"EN-GB\" xml:lang=\"EN-GB\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW125612459 BCX0\">. We check our e<\/span><span class=\"NormalTextRun SCXW125612459 BCX0\">m<\/span><span class=\"NormalTextRun SCXW125612459 BCX0\">ail regularly and usually answers within 24 hours.\u00a0<\/span><\/span><span class=\"EOP SCXW125612459 BCX0\" data-ccp-props=\"{\">\u00a0<\/span><\/p>\n                            <\/span>\n                        <\/div>\n                    \n                <\/div>\n            \n            <\/div>\n\n\n\n<div style=\"height:28px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<div style=\"height:45px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"683\" src=\"https:\/\/hogtlagt.se\/rattvik\/wp-content\/uploads\/sites\/2\/2023\/10\/zip-tjej-1-1024x683.jpg\" alt=\"\" class=\"wp-image-1767\" srcset=\"https:\/\/hogtlagt.se\/rattvik\/wp-content\/uploads\/sites\/2\/2023\/10\/zip-tjej-1-1024x683.jpg 1024w, https:\/\/hogtlagt.se\/rattvik\/wp-content\/uploads\/sites\/2\/2023\/10\/zip-tjej-1-300x200.jpg 300w, https:\/\/hogtlagt.se\/rattvik\/wp-content\/uploads\/sites\/2\/2023\/10\/zip-tjej-1-768x512.jpg 768w, https:\/\/hogtlagt.se\/rattvik\/wp-content\/uploads\/sites\/2\/2023\/10\/zip-tjej-1-1536x1024.jpg 1536w, https:\/\/hogtlagt.se\/rattvik\/wp-content\/uploads\/sites\/2\/2023\/10\/zip-tjej-1.jpg 2048w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<div style=\"height:62px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<div class=\"wp-block-cover alignfull\" style=\"min-height:376px;aspect-ratio:unset;\"><span aria-hidden=\"true\" class=\"wp-block-cover__background has-background-dim\"><\/span><img loading=\"lazy\" decoding=\"async\" width=\"2048\" height=\"1365\" class=\"wp-block-cover__image-background wp-image-1921\" alt=\"\" src=\"https:\/\/hogtlagt.se\/rattvik\/wp-content\/uploads\/sites\/2\/2023\/12\/Omslag-nederkant.jpg\" style=\"object-position:50% 66%\" data-object-fit=\"cover\" data-object-position=\"50% 66%\" srcset=\"https:\/\/hogtlagt.se\/rattvik\/wp-content\/uploads\/sites\/2\/2023\/12\/Omslag-nederkant.jpg 2048w, https:\/\/hogtlagt.se\/rattvik\/wp-content\/uploads\/sites\/2\/2023\/12\/Omslag-nederkant-300x200.jpg 300w, https:\/\/hogtlagt.se\/rattvik\/wp-content\/uploads\/sites\/2\/2023\/12\/Omslag-nederkant-1024x683.jpg 1024w, https:\/\/hogtlagt.se\/rattvik\/wp-content\/uploads\/sites\/2\/2023\/12\/Omslag-nederkant-768x512.jpg 768w, https:\/\/hogtlagt.se\/rattvik\/wp-content\/uploads\/sites\/2\/2023\/12\/Omslag-nederkant-1536x1024.jpg 1536w\" sizes=\"auto, (max-width: 2048px) 100vw, 2048px\" \/><div class=\"wp-block-cover__inner-container has-global-padding is-layout-constrained wp-block-cover-is-layout-constrained\">\n<p class=\"has-text-align-center\" style=\"font-size:25px\">Everything we do stems from our fundamental values&nbsp;<em>Thorough, Safe, Innovative, Including<\/em>&nbsp;and&nbsp;<em>Challenging<\/em>. We are passionate, we work hard, we care about the experience of each single visitor, we take part in the development of this industry and we have SO much fun along the way!<\/p>\n<\/div><\/div>\n","protected":false},"excerpt":{"rendered":"<p>Here you will find the answers to many of the most common questions about the park and your visit. Our instructors at the park are also happy to answer any&#8230;<\/p>\n","protected":false},"author":6,"featured_media":1659,"parent":593,"menu_order":2,"comment_status":"closed","ping_status":"closed","template":"templates\/empty.php","meta":{"_acf_changed":false,"inline_featured_image":false,"footnotes":""},"class_list":["post-595","page","type-page","status-publish","has-post-thumbnail"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v26.1.1 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>FAQ - H\u00f6gt &amp; L\u00e5gt R\u00e4ttvik<\/title>\n<meta name=\"description\" content=\"Fr\u00e5gor och svar om v\u00e5ran Kl\u00e4tterpark ocks\u00e5 k\u00e4nd som \u00e4ventyrsbana, ziplines, h\u00f6gh\u00f6jdsbana i R\u00e4ttvik Dalarna. 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