{"id":614,"date":"2021-12-09T08:00:08","date_gmt":"2021-12-09T07:00:08","guid":{"rendered":"https:\/\/hogtlagt.se\/gotland\/?page_id=614"},"modified":"2025-07-02T13:14:15","modified_gmt":"2025-07-02T11:14:15","slug":"general-terms-of-condition","status":"publish","type":"page","link":"https:\/\/hogtlagt.se\/gotland\/en\/before-your-visit\/general-terms-of-condition\/","title":{"rendered":"General terms of condition"},"content":{"rendered":"\n<div class=\"wp-block-cover alignfull is-light\" style=\"min-height:600px;aspect-ratio:unset;\"><img loading=\"lazy\" decoding=\"async\" width=\"1920\" height=\"1280\" class=\"wp-block-cover__image-background wp-image-1843\" alt=\"\" src=\"https:\/\/hogtlagt.se\/gotland\/wp-content\/uploads\/sites\/16\/2023\/10\/Ko\u0308pvillkor-1.jpg\" data-object-fit=\"cover\" srcset=\"https:\/\/hogtlagt.se\/gotland\/wp-content\/uploads\/sites\/16\/2023\/10\/Ko\u0308pvillkor-1.jpg 1920w, https:\/\/hogtlagt.se\/gotland\/wp-content\/uploads\/sites\/16\/2023\/10\/Ko\u0308pvillkor-1-300x200.jpg 300w, https:\/\/hogtlagt.se\/gotland\/wp-content\/uploads\/sites\/16\/2023\/10\/Ko\u0308pvillkor-1-1024x683.jpg 1024w, https:\/\/hogtlagt.se\/gotland\/wp-content\/uploads\/sites\/16\/2023\/10\/Ko\u0308pvillkor-1-768x512.jpg 768w, https:\/\/hogtlagt.se\/gotland\/wp-content\/uploads\/sites\/16\/2023\/10\/Ko\u0308pvillkor-1-1536x1024.jpg 1536w\" sizes=\"auto, (max-width: 1920px) 100vw, 1920px\" \/><span aria-hidden=\"true\" class=\"wp-block-cover__background has-background-dim-40 has-background-dim\"><\/span><div class=\"wp-block-cover__inner-container has-global-padding is-layout-constrained wp-block-cover-is-layout-constrained\">\n<h2 class=\"wp-block-heading has-text-align-center has-light-color has-text-color\" style=\"font-size:55px\">Terms of condition<\/h2>\n<\/div><\/div>\n\n\n\n<div style=\"height:100px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h2 class=\"wp-block-heading\">General terms of condition<\/h2>\n\n\n\n<div style=\"height:38px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p>H\u00f6gt&nbsp;&amp;&nbsp;L\u00e5gt&nbsp;Sverige AB&nbsp;reserves&nbsp;the right to&nbsp;close&nbsp;off parts&nbsp;of&nbsp;or the&nbsp;entire&nbsp;park in&nbsp;case&nbsp;of&nbsp;extreme&nbsp;weather&nbsp;or&nbsp;other&nbsp;factors&nbsp;which&nbsp;indicates&nbsp;that&nbsp;keeping&nbsp;the park&nbsp;open&nbsp;might&nbsp;be&nbsp;irresponsible&nbsp;or&nbsp;dangerous.&nbsp;&nbsp;<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>The&nbsp;customer is&nbsp;entitled to&nbsp;receive&nbsp;information about the&nbsp;safety&nbsp;rules of the park.&nbsp;<\/li>\n\n\n\n<li>The park&nbsp;is open regardless of&nbsp;weather. In case of thunder or extreme wind, parts of or the entire park might be closed down.&nbsp;The park&nbsp;will re-open as the&nbsp;weather&nbsp;has passed and when it is safe to open up again.&nbsp;&nbsp;Closing of the park does not entitle any ticket refunds.&nbsp;&nbsp;<\/li>\n<\/ul>\n\n\n\n<p><\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Payment&nbsp;terms<\/h3>\n\n\n\n<ul class=\"wp-block-list\">\n<li>We&nbsp;do not accept cash&nbsp;payments.&nbsp;&nbsp;<\/li>\n\n\n\n<li>We&nbsp;accept&nbsp;the&nbsp;following&nbsp;credit&nbsp;cards: Visa, Mastercard, Bank&nbsp;Acceptance.&nbsp;&nbsp;<\/li>\n\n\n\n<li>&nbsp;We&nbsp;accept&nbsp;swish&nbsp;payments&nbsp;&nbsp;&nbsp;<\/li>\n<\/ul>\n\n\n\n<p><\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Cancellation&nbsp;terms&nbsp;and Rebooking Guarantee<\/h3>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Tickets\u00a0bought\u00a0online\u00a0are\u00a0not\u00a0refunded and are valid for the date and time specified on the tickets. If you have selected the rebooking guarantee you can change the date and time for your booking up until 30 minutes before the visit.<\/li>\n\n\n\n<li>Tickets&nbsp;are&nbsp;only valid for the&nbsp;day and time&nbsp;specified&nbsp;on&nbsp;them unless you have choosen the rebooking guarantee. <\/li>\n\n\n\n<li>For&nbsp;mistakes&nbsp;when&nbsp;booking&nbsp;(such&nbsp;as&nbsp;wrong&nbsp;park, day&nbsp;or&nbsp;time)&nbsp;please&nbsp;contact&nbsp;us&nbsp;via email at&nbsp;<a href=\"mailto:gotland@hogtlagt.se\" target=\"_blank\" rel=\"noreferrer noopener\">gotland@hogtlagt.se<\/a>&nbsp;&nbsp;&nbsp;&nbsp;<\/li>\n<\/ul>\n\n\n\n<p><\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Terms for online&nbsp;bookings<\/h3>\n\n\n\n<ul class=\"wp-block-list\">\n<li>We&nbsp;accept the&nbsp;following&nbsp;credit&nbsp;cards: Visa, Mastercard, Bank&nbsp;Acceptance.&nbsp;<\/li>\n\n\n\n<li>The&nbsp;booking&nbsp;is&nbsp;binding&nbsp;once&nbsp;the&nbsp;transaction&nbsp;is&nbsp;confirmed&nbsp;and the&nbsp;payment&nbsp;is&nbsp;completed&nbsp;&nbsp;<\/li>\n\n\n\n<li>The&nbsp;receipt&nbsp;of&nbsp;the&nbsp;booking,&nbsp;either&nbsp;printed&nbsp;out&nbsp;or&nbsp;available&nbsp;digitally,&nbsp;must be&nbsp;provided&nbsp;upon&nbsp;arrival&nbsp;at the park&nbsp;&nbsp;<\/li>\n\n\n\n<li>In case of&nbsp;illness&nbsp;or&nbsp;injury&nbsp;which is supported by a&nbsp;prescribed&nbsp;medical&nbsp;certificate&nbsp;for a person having a ticket to the park, there are three options:&nbsp;<\/li>\n<\/ul>\n\n\n\n<ol class=\"wp-block-list\">\n<li>Rescheduling&nbsp;the visit for&nbsp;that&nbsp;individual&nbsp;or the&nbsp;entire&nbsp;group&nbsp;to a later date.&nbsp;<\/li>\n\n\n\n<li>Turning the ticket for that individual into a&nbsp;gift card&nbsp;&nbsp;<\/li>\n\n\n\n<li>Repayment&nbsp;of&nbsp;90%&nbsp;of&nbsp;the&nbsp;value&nbsp;of&nbsp;the ticket for&nbsp;that&nbsp;individual&nbsp;<\/li>\n<\/ol>\n\n\n\n<p><\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Security&nbsp;around&nbsp;transactions<\/h3>\n\n\n\n<p>H\u00f6gt&nbsp;&amp;&nbsp;L\u00e5gt&nbsp;Sverige AB&nbsp;are&nbsp;responsible&nbsp;for&nbsp;transactions&nbsp;via the&nbsp;website,&nbsp;which&nbsp;are&nbsp;handled&nbsp;with&nbsp;SSL-crypting.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Customer&nbsp;information&nbsp;<\/h3>\n\n\n\n<p>Read about how we handle your personal information in our <a href=\"https:\/\/hogtlagt.se\/en\/privacy-policy\/\">privacy policy<\/a>.&nbsp;<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Terms&nbsp;of&nbsp;condition&nbsp;for&nbsp;groups&nbsp;<\/h2>\n\n\n\n<p>By&nbsp;group,&nbsp;we&nbsp;refer&nbsp;to at&nbsp;least&nbsp;12&nbsp;people.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Payment&nbsp;terms for&nbsp;groups&nbsp;<\/h3>\n\n\n\n<ul class=\"wp-block-list\">\n<li>We&nbsp;do not accept cash&nbsp;payments.&nbsp;&nbsp;<\/li>\n\n\n\n<li>We&nbsp;accept the&nbsp;following&nbsp;credit&nbsp;cards: Visa, Mastercard, Bank&nbsp;Acceptance.&nbsp;&nbsp;<\/li>\n\n\n\n<li>We&nbsp;accept&nbsp;swish&nbsp;payments&nbsp;&nbsp;&nbsp;<\/li>\n\n\n\n<li>Invoicing&nbsp;is&nbsp;possible&nbsp;after&nbsp;agreement&nbsp;with&nbsp;the&nbsp;specific&nbsp;park, terms&nbsp;of&nbsp;payment&nbsp;is 30&nbsp;days&nbsp;<\/li>\n<\/ul>\n\n\n\n<p><\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Cancellation&nbsp;terms for&nbsp;group&nbsp;bookings&nbsp;<\/h3>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Cancellation&nbsp;of&nbsp;the&nbsp;entire&nbsp;visit is&nbsp;free&nbsp;of&nbsp;charge&nbsp;if&nbsp;done&nbsp;at&nbsp;least&nbsp;5&nbsp;days&nbsp;before&nbsp;the&nbsp;visit&nbsp;<\/li>\n\n\n\n<li>Cancellation&nbsp;of&nbsp;the&nbsp;entire&nbsp;visit&nbsp;done&nbsp;1-4&nbsp;days&nbsp;before&nbsp;the visit&nbsp;will&nbsp;result&nbsp;in an&nbsp;invoice&nbsp;of&nbsp;1500&nbsp;kr&nbsp;for&nbsp;administrative&nbsp;expanses&nbsp;<\/li>\n\n\n\n<li>Cancellation&nbsp;of&nbsp;the&nbsp;entire&nbsp;visit on the&nbsp;day&nbsp;of&nbsp;the visit&nbsp;will&nbsp;result&nbsp;in an&nbsp;invoice&nbsp;of&nbsp;50%&nbsp;of&nbsp;the&nbsp;entire&nbsp;cost.&nbsp;<\/li>\n\n\n\n<li>Minor changes (i.e&nbsp;+\/- 5 people) in the number of participants are free until 12 hours before the visit.&nbsp;Please keep us updated&nbsp;continuously.&nbsp;<\/li>\n\n\n\n<li>Expected&nbsp;visitors&nbsp;that&nbsp;do not show&nbsp;up&nbsp;will&nbsp;be&nbsp;charged&nbsp;&nbsp;<\/li>\n\n\n\n<li>For&nbsp;groups&nbsp;over 60&nbsp;people, special terms&nbsp;apply,&nbsp;please&nbsp;contact&nbsp;us&nbsp;via email for&nbsp;more&nbsp;information at&nbsp;<a href=\"mailto:gotland@hogtlagt.se\" target=\"_blank\" rel=\"noreferrer noopener\">gotland@hogtlagt.se<\/a>&nbsp;&nbsp;<\/li>\n<\/ul>\n\n\n\n<p>Upon&nbsp;cancellation,&nbsp;the booking confirmation must be returned, via post or email, to&nbsp;H\u00f6gt&nbsp;&amp;&nbsp;L\u00e5gt&nbsp;Sverige AB including any&nbsp;appendix&nbsp;&nbsp;&nbsp;<\/p>\n\n\n\n<div style=\"height:100px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<div class=\"wp-block-cover alignfull\" style=\"min-height:376px;aspect-ratio:unset;\"><img loading=\"lazy\" decoding=\"async\" width=\"2048\" height=\"1365\" class=\"wp-block-cover__image-background wp-image-1934\" alt=\"\" src=\"https:\/\/hogtlagt.se\/gotland\/wp-content\/uploads\/sites\/16\/2023\/12\/Hogt-Lagt-WEBB-1235.jpg\" style=\"object-position:50% 66%\" data-object-fit=\"cover\" data-object-position=\"50% 66%\" srcset=\"https:\/\/hogtlagt.se\/gotland\/wp-content\/uploads\/sites\/16\/2023\/12\/Hogt-Lagt-WEBB-1235.jpg 2048w, https:\/\/hogtlagt.se\/gotland\/wp-content\/uploads\/sites\/16\/2023\/12\/Hogt-Lagt-WEBB-1235-300x200.jpg 300w, https:\/\/hogtlagt.se\/gotland\/wp-content\/uploads\/sites\/16\/2023\/12\/Hogt-Lagt-WEBB-1235-1024x683.jpg 1024w, https:\/\/hogtlagt.se\/gotland\/wp-content\/uploads\/sites\/16\/2023\/12\/Hogt-Lagt-WEBB-1235-768x512.jpg 768w, https:\/\/hogtlagt.se\/gotland\/wp-content\/uploads\/sites\/16\/2023\/12\/Hogt-Lagt-WEBB-1235-1536x1024.jpg 1536w\" sizes=\"auto, (max-width: 2048px) 100vw, 2048px\" \/><span aria-hidden=\"true\" class=\"wp-block-cover__background has-background-dim\"><\/span><div class=\"wp-block-cover__inner-container has-global-padding is-layout-constrained wp-block-cover-is-layout-constrained\">\n<p class=\"has-text-align-center\" style=\"font-size:25px\">Everything we do stems from our fundamental values&nbsp;<em>Thorough, Safe, Innovative, Including<\/em>&nbsp;and&nbsp;<em>Challenging<\/em>. We are passionate, we work hard, we care about the experience of each single visitor, we take part in the development of this industry and we have SO much fun along the way!<\/p>\n<\/div><\/div>\n","protected":false},"excerpt":{"rendered":"<p>General terms of condition H\u00f6gt&nbsp;&amp;&nbsp;L\u00e5gt&nbsp;Sverige AB&nbsp;reserves&nbsp;the right to&nbsp;close&nbsp;off parts&nbsp;of&nbsp;or the&nbsp;entire&nbsp;park in&nbsp;case&nbsp;of&nbsp;extreme&nbsp;weather&nbsp;or&nbsp;other&nbsp;factors&nbsp;which&nbsp;indicates&nbsp;that&nbsp;keeping&nbsp;the park&nbsp;open&nbsp;might&nbsp;be&nbsp;irresponsible&nbsp;or&nbsp;dangerous.&nbsp;&nbsp; Payment&nbsp;terms Cancellation&nbsp;terms&nbsp;and Rebooking Guarantee Terms for online&nbsp;bookings Security&nbsp;around&nbsp;transactions H\u00f6gt&nbsp;&amp;&nbsp;L\u00e5gt&nbsp;Sverige AB&nbsp;are&nbsp;responsible&nbsp;for&nbsp;transactions&nbsp;via the&nbsp;website,&nbsp;which&nbsp;are&nbsp;handled&nbsp;with&nbsp;SSL-crypting. Customer&nbsp;information&nbsp; Read about how we handle your&#8230;<\/p>\n","protected":false},"author":6,"featured_media":208,"parent":593,"menu_order":7,"comment_status":"closed","ping_status":"closed","template":"templates\/empty.php","meta":{"_acf_changed":false,"inline_featured_image":false,"footnotes":""},"class_list":["post-614","page","type-page","status-publish","has-post-thumbnail"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v26.1.1 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>General terms of condition - H\u00f6gt &amp; L\u00e5gt Gotland - Klintehamn<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/hogtlagt.se\/gotland\/en\/before-your-visit\/general-terms-of-condition\/\" \/>\n<meta property=\"og:locale\" content=\"sv_SE\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"General terms of condition - H\u00f6gt &amp; L\u00e5gt Gotland - Klintehamn\" \/>\n<meta property=\"og:description\" content=\"General terms of condition H\u00f6gt&nbsp;&amp;&nbsp;L\u00e5gt&nbsp;Sverige AB&nbsp;reserves&nbsp;the right to&nbsp;close&nbsp;off parts&nbsp;of&nbsp;or the&nbsp;entire&nbsp;park in&nbsp;case&nbsp;of&nbsp;extreme&nbsp;weather&nbsp;or&nbsp;other&nbsp;factors&nbsp;which&nbsp;indicates&nbsp;that&nbsp;keeping&nbsp;the park&nbsp;open&nbsp;might&nbsp;be&nbsp;irresponsible&nbsp;or&nbsp;dangerous.&nbsp;&nbsp; Payment&nbsp;terms Cancellation&nbsp;terms&nbsp;and Rebooking Guarantee Terms for online&nbsp;bookings Security&nbsp;around&nbsp;transactions H\u00f6gt&nbsp;&amp;&nbsp;L\u00e5gt&nbsp;Sverige AB&nbsp;are&nbsp;responsible&nbsp;for&nbsp;transactions&nbsp;via the&nbsp;website,&nbsp;which&nbsp;are&nbsp;handled&nbsp;with&nbsp;SSL-crypting. 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