{"id":595,"date":"2021-12-07T15:13:58","date_gmt":"2021-12-07T14:13:58","guid":{"rendered":"https:\/\/hogtlagt.se\/faro\/?page_id=595"},"modified":"2025-10-23T10:09:39","modified_gmt":"2025-10-23T08:09:39","slug":"faq","status":"publish","type":"page","link":"https:\/\/hogtlagt.se\/faro\/en\/before-your-visit\/faq\/","title":{"rendered":"FAQ"},"content":{"rendered":"\n<div class=\"wp-block-cover alignfull is-light\" style=\"min-height:600px;aspect-ratio:unset;\"><img loading=\"lazy\" decoding=\"async\" width=\"2048\" height=\"1365\" class=\"wp-block-cover__image-background wp-image-1829\" alt=\"\" src=\"https:\/\/hogtlagt.se\/faro\/wp-content\/uploads\/sites\/22\/2023\/10\/Fra\u030agor-och-svar-1.jpg\" data-object-fit=\"cover\" srcset=\"https:\/\/hogtlagt.se\/faro\/wp-content\/uploads\/sites\/22\/2023\/10\/Fra\u030agor-och-svar-1.jpg 2048w, https:\/\/hogtlagt.se\/faro\/wp-content\/uploads\/sites\/22\/2023\/10\/Fra\u030agor-och-svar-1-300x200.jpg 300w, https:\/\/hogtlagt.se\/faro\/wp-content\/uploads\/sites\/22\/2023\/10\/Fra\u030agor-och-svar-1-1024x683.jpg 1024w, https:\/\/hogtlagt.se\/faro\/wp-content\/uploads\/sites\/22\/2023\/10\/Fra\u030agor-och-svar-1-768x512.jpg 768w, https:\/\/hogtlagt.se\/faro\/wp-content\/uploads\/sites\/22\/2023\/10\/Fra\u030agor-och-svar-1-1536x1024.jpg 1536w\" sizes=\"auto, (max-width: 2048px) 100vw, 2048px\" \/><span aria-hidden=\"true\" class=\"wp-block-cover__background has-background-dim-20 has-background-dim\"><\/span><div class=\"wp-block-cover__inner-container has-global-padding is-layout-constrained wp-block-cover-is-layout-constrained\">\n<h2 class=\"wp-block-heading has-text-align-center has-light-color has-text-color\" style=\"font-size:55px\">Common questions<\/h2>\n<\/div><\/div>\n\n\n\n<div style=\"height:100px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-28f84493 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<p><strong>Here you will find the answers to many of the most common questions about the park and your visit. Our instructors at the park are also happy to answer any further questions you might have! See you at the park!<\/strong><\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<figure class=\"wp-block-image aligncenter size-large is-resized\"><img loading=\"lazy\" decoding=\"async\" width=\"98\" height=\"97\" src=\"https:\/\/hogtlagt.se\/faro\/wp-content\/uploads\/sites\/22\/2023\/12\/Group-1167-1.svg\" alt=\"\" class=\"wp-image-1939\" style=\"width:173px;height:auto\"\/><\/figure>\n<\/div>\n<\/div>\n\n\n\n<div style=\"height:61px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h2 class=\"wp-block-heading\">Common questions:<\/h2>\n\n\n\n<div id=\"faq-block_33ba2ce2b2ff1096ca8c7de91732f5e3\" class=\"faq-block faq\">\n            \n                            <button clasS=\"faq__q\"><i class=\"fa-regular fa-chevron-right\"><\/i>We want to visit the park, how does it work?<\/button>\n                <div class=\"panel\">\n\n                                            <div class=\"faq__a\">\n                            <span>\n                                <p data-start=\"187\" data-end=\"448\">We\u2019re so happy that you want to visit us!<br data-start=\"228\" data-end=\"231\" \/>At our park, you buy tickets for a <strong data-start=\"266\" data-end=\"295\">2.5-hour climbing session<\/strong>. The park has <strong data-start=\"310\" data-end=\"337\">five high ropes courses<\/strong> that you can climb as much as you like, as long as you meet the height and age requirements for each course.<\/p>\n<p data-start=\"450\" data-end=\"574\">Tickets are based on the <strong data-start=\"475\" data-end=\"497\">age of the climber<\/strong>, and we offer <strong data-start=\"512\" data-end=\"538\">four ticket categories<\/strong> \u2014 you can find all <a href=\"https:\/\/hogtlagt.se\/faro\/en\/before-your-visit\/prices-at-climbingpark-gotland\/\">prices here<\/a>.<\/p>\n<p><strong>Height requirements<\/strong><br \/>\nOrange course (easiest) &#8211; Minimum height 80 cm. No ticket needed for accompanying adults who walk alongside on the ground.<br \/>\nGreen courses &#8211; Minimum height 110 cm.<br \/>\nBlue courses &#8211; Minimum height 140 cm.<br \/>\nRed courses &#8211; Minimum height 150 cm.<br \/>\nChildren <strong data-start=\"882\" data-end=\"899\">under 6 years<\/strong> must climb together with an adult on the green courses, and children <strong data-start=\"969\" data-end=\"987\">under 10 years<\/strong> must climb with an adult on the blue and red courses.<\/p>\n<h3 data-start=\"1050\" data-end=\"1072\">Before you start<\/h3>\n<p data-start=\"1073\" data-end=\"1358\">When you arrive, our staff will help you put on your harness. We\u2019ll then give a <strong data-start=\"1153\" data-end=\"1172\">safety briefing<\/strong>, followed by a short <strong data-start=\"1194\" data-end=\"1213\">practice course<\/strong> under the supervision of an instructor.<br data-start=\"1253\" data-end=\"1256\" \/>After that, you\u2019re free to explore and climb in the park for the remainder of your 2.5-hour session!<\/p>\n                            <\/span>\n                        <\/div>\n                    \n                <\/div>\n            \n        \n                            <button clasS=\"faq__q\"><i class=\"fa-regular fa-chevron-right\"><\/i>What are the rules around children climbing in the park?<\/button>\n                <div class=\"panel\">\n\n                                            <div class=\"faq__a\">\n                            <span>\n                                <p><span data-contrast=\"none\">We have minimum hight and age requirements for the courses in the park. The requirements are:<\/span><span data-ccp-props=\"{\">\u00a0<\/span><\/p>\n<p><span data-contrast=\"none\"><strong>Orange course<\/strong>: Minimum 80 cm, children can be accompanied by an adult from the ground (the adult do not need a ticket for themselves)\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0<\/span><span data-ccp-props=\"{\"><br \/>\n<\/span><span data-contrast=\"none\"><strong>Green course<\/strong>: Children need to be minimum 110 cm to climb. Children under 6 years old must be accompanies by a climbing adult.<br \/>\n<\/span><span data-contrast=\"none\"><strong>Blue course:<\/strong>\u00a0Children need to be minimum 140 cm to climb. Children under 10 years old must be accompanies by a climbing adult.<br \/>\n<\/span><span data-contrast=\"none\"><strong>Red course:<\/strong>\u00a0Children need to be minimum 150 cm to climb. Children under 10 years old must be accompanies by a climbing adult.<\/span><\/p>\n<p><span class=\"TextRun SCXW99396011 BCX0\" lang=\"EN-GB\" xml:lang=\"EN-GB\" data-contrast=\"none\"><span class=\"NormalTextRun SCXW99396011 BCX0\">We recommend 1 adult per maximum 4 children.<\/span><\/span><span class=\"EOP SCXW99396011 BCX0\" data-ccp-props=\"{\">\u00a0<\/span><\/p>\n                            <\/span>\n                        <\/div>\n                    \n                <\/div>\n            \n        \n                            <button clasS=\"faq__q\"><i class=\"fa-regular fa-chevron-right\"><\/i>I am visiting the park but I am not climbing, do i need to buy a ticket?<\/button>\n                <div class=\"panel\">\n\n                                            <div class=\"faq__a\">\n                            <span>\n                                <p>No, if you are visiting us but you are not climbing then you don\u00b4t need to buy a ticket. You are welcome to walk around the park and take pictures and cheer on the climbers.<\/p>\n                            <\/span>\n                        <\/div>\n                    \n                <\/div>\n            \n        \n                            <button clasS=\"faq__q\"><i class=\"fa-regular fa-chevron-right\"><\/i>Are dogs allowed in the park?<\/button>\n                <div class=\"panel\">\n\n                                            <div class=\"faq__a\">\n                            <span>\n                                <p>Yes, dogs are allowed in the park. The dog needs to be on a leash.<\/p>\n                            <\/span>\n                        <\/div>\n                    \n                <\/div>\n            \n        \n                            <button clasS=\"faq__q\"><i class=\"fa-regular fa-chevron-right\"><\/i>Is there an age limit for being able to climb in the park yourself without a guardian \/ responsible adult?<\/button>\n                <div class=\"panel\">\n\n                                            <div class=\"faq__a\">\n                            <span>\n                                <p>Children under the age of 16 without an accompanying adult must have a parent\u2019s permit \/ approval to climb in the park. Everyone who is under 18 years of age and books themselves must provide contact information to the next of kin \/ guardian.<\/p>\n<p>Children under 6 years must be accompanies by a climbing adult in the green courses, children under 10 years must be accompanies by a climbing adult in the blue and red courses.<\/p>\n                            <\/span>\n                        <\/div>\n                    \n                <\/div>\n            \n        \n                            <button clasS=\"faq__q\"><i class=\"fa-regular fa-chevron-right\"><\/i>What are your opening hours?<\/button>\n                <div class=\"panel\">\n\n                                            <div class=\"faq__a\">\n                            <span>\n                                <p><span class=\"TextRun SCXW154495167 BCX0\" lang=\"EN-GB\" xml:lang=\"EN-GB\" data-contrast=\"none\"><span class=\"NormalTextRun SCXW154495167 BCX0\">Our opening hours vary during the season.\u00a0<a href=\"https:\/\/hogtlagt.se\/faro\/en\/opening-hours\">Here<\/a><\/span><span class=\"NormalTextRun SCXW154495167 BCX0\">\u00a0you find our current opening hours.\u00a0<\/span><\/span><span class=\"EOP SCXW154495167 BCX0\" data-ccp-props=\"{\">\u00a0<\/span><\/p>\n                            <\/span>\n                        <\/div>\n                    \n                <\/div>\n            \n        \n                            <button clasS=\"faq__q\"><i class=\"fa-regular fa-chevron-right\"><\/i>What are the terms of participation?<\/button>\n                <div class=\"panel\">\n\n                                            <div class=\"faq__a\">\n                            <span>\n                                <p>For everyone climbing in the park, the following terms of participation must be followed:<br \/>\n-Maximum weight 120 kg.<br \/>\n-Climbing is not allowed when pregnant.<br \/>\n-Climbing is not allowed of you are intoxicated by alcohol or drugs.<br \/>\n<span data-contrast=\"none\">-Before climbing in the park, everyone must participate in the mandatory safety briefing led by an instructor.<br \/>\n<\/span><span data-contrast=\"none\">-When climbing, the rules of the park must be followed (we go through the rules during the safety briefing).\u00a0<\/span><\/p>\n                            <\/span>\n                        <\/div>\n                    \n                <\/div>\n            \n        \n                            <button clasS=\"faq__q\"><i class=\"fa-regular fa-chevron-right\"><\/i>Can the park be fully booked?<\/button>\n                <div class=\"panel\">\n\n                                            <div class=\"faq__a\">\n                            <span>\n                                <p><span class=\"TextRun SCXW84595312 BCX0\" lang=\"EN-GB\" xml:lang=\"EN-GB\" data-contrast=\"none\"><span class=\"NormalTextRun SCXW84595312 BCX0\">Yes, we have a limited number of harnesses for rent. We recommend you buy your tickets in advance to guarantee a spot. During high season, the park is often fully booked.\u00a0<\/span><\/span><span class=\"EOP SCXW84595312 BCX0\" data-ccp-props=\"{\">\u00a0<\/span><\/p>\n                            <\/span>\n                        <\/div>\n                    \n                <\/div>\n            \n        \n                            <button clasS=\"faq__q\"><i class=\"fa-regular fa-chevron-right\"><\/i>Where can I park?<\/button>\n                <div class=\"panel\">\n\n                                            <div class=\"faq__a\">\n                            <span>\n                                <p>Parking is available right next to the park (free of charge) and by the <strong data-start=\"72\" data-end=\"90\">East Reception<\/strong> at <strong data-start=\"94\" data-end=\"114\">Sudersand Resort<\/strong> (paid during high season)<\/p>\n                            <\/span>\n                        <\/div>\n                    \n                <\/div>\n            \n        \n                            <button clasS=\"faq__q\"><i class=\"fa-regular fa-chevron-right\"><\/i>Can we bring our own food?<\/button>\n                <div class=\"panel\">\n\n                                            <div class=\"faq__a\">\n                            <span>\n                                <p>There\u2019s also a <strong data-start=\"61\" data-end=\"78\">barbecue area<\/strong> in the park with several seating areas, and you can buy <strong data-start=\"135\" data-end=\"153\">grill packages<\/strong> with sausages to cook yourself. We also sell a small selection of refreshments in the park, such as <strong data-start=\"256\" data-end=\"316\">cold drinks, coffee, ice cream, hot dogs, and snack bars<\/strong>.<\/p>\n                            <\/span>\n                        <\/div>\n                    \n                <\/div>\n            \n        \n                            <button clasS=\"faq__q\"><i class=\"fa-regular fa-chevron-right\"><\/i>What happens if the weather is bad?<\/button>\n                <div class=\"panel\">\n\n                                            <div class=\"faq__a\">\n                            <span>\n                                <p><span data-contrast=\"none\">The park is open regardless of the weather. There is no problem climbing in the rain, the most important thing is that you have the right clothes on so you do not freeze or get wet. <\/span><\/p>\n<p><span data-contrast=\"none\">The park might be temporarily closed down if there is risk of thunder or extreme wind. If this happens, the instructors in the park will help everybody get down on the ground safely, and if\/when the thunder or wind has passed, they will let you continue your climbing. Temporary closing of the park does not entitle any ticket refunds.\u00a0<\/span><span data-ccp-props=\"{\">\u00a0<\/span><\/p>\n<p><span data-contrast=\"none\">We recommend to dress based on the weather forecast. Wear protective clothes when there is a risk of rain, it is easier to take clothes off and it is much more fun if you don\u00b4t freeze. We also recommend good shoes that sit well on your feet such as running- or exercise shoes or general outdoor shoes.<\/span><\/p>\n                            <\/span>\n                        <\/div>\n                    \n                <\/div>\n            \n        \n                            <button clasS=\"faq__q\"><i class=\"fa-regular fa-chevron-right\"><\/i>How can I contact you if I have a question or request?<\/button>\n                <div class=\"panel\">\n\n                                            <div class=\"faq__a\">\n                            <span>\n                                <p><span class=\"TextRun SCXW125612459 BCX0\" lang=\"EN-GB\" xml:lang=\"EN-GB\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW125612459 BCX0\">The best way to get in contact with us is via email: <\/span><\/span><a class=\"Hyperlink SCXW125612459 BCX0\" href=\"mailto:faro@hogtlagt.se\" target=\"_blank\" rel=\"noreferrer noopener\"><span class=\"TextRun Underlined SCXW125612459 BCX0\" lang=\"EN-GB\" xml:lang=\"EN-GB\" data-contrast=\"none\"><span class=\"NormalTextRun SCXW125612459 BCX0\" data-ccp-charstyle=\"Hyperlink\">faro@hogtlagt.se<\/span><\/span><\/a><span class=\"TextRun SCXW125612459 BCX0\" lang=\"EN-GB\" xml:lang=\"EN-GB\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW125612459 BCX0\">. We check our e<\/span><span class=\"NormalTextRun SCXW125612459 BCX0\">m<\/span><span class=\"NormalTextRun SCXW125612459 BCX0\">ail regularly and usually answers within 24 hours.\u00a0<\/span><\/span><span class=\"EOP SCXW125612459 BCX0\" data-ccp-props=\"{\">\u00a0<\/span><\/p>\n                            <\/span>\n                        <\/div>\n                    \n                <\/div>\n            \n            <\/div>\n\n\n\n<div class=\"wp-block-buttons is-layout-flex wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button\"><a class=\"wp-block-button__link has-tertiary-background-color has-background wp-element-button\" href=\"https:\/\/hogtlagt.se\/faro\/en\/tickets\/\">Buy tickets<\/a><\/div>\n<\/div>\n\n\n\n<div style=\"height:56px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<figure class=\"wp-block-image aligncenter size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"683\" src=\"https:\/\/hogtlagt.se\/faro\/wp-content\/uploads\/sites\/22\/2023\/10\/zip-tjej-1-1024x683.jpg\" alt=\"\" class=\"wp-image-1867\" srcset=\"https:\/\/hogtlagt.se\/faro\/wp-content\/uploads\/sites\/22\/2023\/10\/zip-tjej-1-1024x683.jpg 1024w, https:\/\/hogtlagt.se\/faro\/wp-content\/uploads\/sites\/22\/2023\/10\/zip-tjej-1-300x200.jpg 300w, https:\/\/hogtlagt.se\/faro\/wp-content\/uploads\/sites\/22\/2023\/10\/zip-tjej-1-768x512.jpg 768w, https:\/\/hogtlagt.se\/faro\/wp-content\/uploads\/sites\/22\/2023\/10\/zip-tjej-1-1536x1024.jpg 1536w, https:\/\/hogtlagt.se\/faro\/wp-content\/uploads\/sites\/22\/2023\/10\/zip-tjej-1.jpg 2048w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<div style=\"height:74px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<div class=\"wp-block-cover alignfull\" style=\"min-height:376px;aspect-ratio:unset;\"><img loading=\"lazy\" decoding=\"async\" width=\"2048\" height=\"1365\" class=\"wp-block-cover__image-background wp-image-1934\" alt=\"\" src=\"https:\/\/hogtlagt.se\/faro\/wp-content\/uploads\/sites\/22\/2023\/12\/Hogt-Lagt-WEBB-1235.jpg\" style=\"object-position:50% 66%\" data-object-fit=\"cover\" data-object-position=\"50% 66%\" srcset=\"https:\/\/hogtlagt.se\/faro\/wp-content\/uploads\/sites\/22\/2023\/12\/Hogt-Lagt-WEBB-1235.jpg 2048w, https:\/\/hogtlagt.se\/faro\/wp-content\/uploads\/sites\/22\/2023\/12\/Hogt-Lagt-WEBB-1235-300x200.jpg 300w, https:\/\/hogtlagt.se\/faro\/wp-content\/uploads\/sites\/22\/2023\/12\/Hogt-Lagt-WEBB-1235-1024x683.jpg 1024w, https:\/\/hogtlagt.se\/faro\/wp-content\/uploads\/sites\/22\/2023\/12\/Hogt-Lagt-WEBB-1235-768x512.jpg 768w, https:\/\/hogtlagt.se\/faro\/wp-content\/uploads\/sites\/22\/2023\/12\/Hogt-Lagt-WEBB-1235-1536x1024.jpg 1536w\" sizes=\"auto, (max-width: 2048px) 100vw, 2048px\" \/><span aria-hidden=\"true\" class=\"wp-block-cover__background has-background-dim\"><\/span><div class=\"wp-block-cover__inner-container has-global-padding is-layout-constrained wp-block-cover-is-layout-constrained\">\n<p class=\"has-text-align-center\" style=\"font-size:25px\">Everything we do stems from our fundamental values&nbsp;<em>Thorough, Safe, Innovative, Including<\/em>&nbsp;and&nbsp;<em>Challenging<\/em>. We are passionate, we work hard, we care about the experience of each single visitor, we take part in the development of this industry and we have SO much fun along the way!<\/p>\n<\/div><\/div>\n","protected":false},"excerpt":{"rendered":"<p>Here you will find the answers to many of the most common questions about the park and your visit. Our instructors at the park are also happy to answer any&#8230;<\/p>\n","protected":false},"author":6,"featured_media":180,"parent":593,"menu_order":2,"comment_status":"closed","ping_status":"closed","template":"templates\/empty.php","meta":{"_acf_changed":false,"inline_featured_image":false,"footnotes":""},"class_list":["post-595","page","type-page","status-publish","has-post-thumbnail"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v26.1.1 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>FAQ - H\u00f6gt &amp; L\u00e5gt Gotland - F\u00e5r\u00f6<\/title>\n<meta name=\"description\" content=\"Fr\u00e5gor och svar om v\u00e5ran Kl\u00e4tterpark ocks\u00e5 k\u00e4nd som \u00e4ventyrsbana, ziplines, h\u00f6gh\u00f6jdsbana i R\u00e4ttvik Dalarna. 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